As mentioned on the 'Performance and Conduct' page there are a number of "environmental" factors which can have a significant impact on employee performance.

Of course from the perspective of maximising the organisation's performance overall, its ability to find, nurture and develop talent is the other major dimension that needs to be considered.

This means that once talent has been recruited into the business, an organisation that aspires to deliver high performance and to exceed customer expectations needs to provide the right environment develop these capabilities.

In concrete terms this means:

• Interesting and challenging work
• A realistic, transparent career structure with opportunities for progression
• Wider development opportunities
• Learning and development resources & support
• Employees taking responsibility for their own development
• Managers with the capability and the knowledge required to develop talent and enhance performance
• A system and/or process that meets the twin demands of helping managers and employees to enhance performance, and provides the senior executives with the information they need to assess organisational capability and manage resources at the strategic level.

Our track record

1992 - Design and implementation of Employee Development scheme for circa 700 Retail staff nationwide

1996 -  Design and implementation of Performance Management scheme circa 500 Customer Services Operatives in NE England

1997 - Design of assessment and development centres to support the career development of senior off-shore assett managers of UK operation of American oil company

2002 - Redesign of IT company's competency and career development framework

2003 - Design of on-line performance management tools for IT company

2003 - UK implementation of IT Company's Global performance management system

2004 - Design and implementation of senior consultants' performance improvement programme

2006 - We provided a consultant to work with a major Bank on the design of an in-house learning and development resource to help encourage the development of much needed skills and expertise in the bank's IT Data Centre Applications.

2007 - 2009 Advice and guidance to SME's on the development and implementation of employee appraisal processes.